Frequently Asked Questions
YES. MARYLINK offers complete and private collaborative innovation platforms, which potentially replace these three solutions. Our services can be defined as a triple play solutions. Read more
The market is indeed full of collaborative solutions. But unlike its competitors, based on a proprietary technology model, MARYLINK uses a hybrid open source model, which allows it to offer both a ready-to-use solution (PRO plan) and a wider functional coverage (A la carte plan), making it possible to build almost tailor-made solutions. At very competitive prices, and without additional coding.
MARYLINK offers social platforms designed to support collaborative innovation. We offer both a PRO and A la carte plans. Here are the use cases for the PRO plan:
Allow groups, teams or a community to share ideas, knowledge and documents.
Allow groups, teams, communities or experts to evaluate proposals.
Allow a community or organiser to ask questions and get answers from members. And build, for example, directories of tools or good practices.
Tap into the wisdom of crowds, allowing your community to forecast the cost or success of proposals.
- Social network:
Connect the members of your community, facilitate exchanges and the identification of skills.
MARYLINK A la carte extends the MARYLINK PRO offer. It includes everything that can be done on a PRO, adding more flexibility. This offer allows to consider many very specific or more innovative use cases, thanks to a high number of modules and addons such as monetization, marketplace, online courses, blockchain support, etc.
Here are some examples of use cases:
Recruit members/employees/trainees/providers. And connect, for example, this process with an ideation session (if you want to recruit those who give the best ideas).
List startups, have them evaluated by your experts (or your community), and integrate them into your platform.
Provide tutorials, courses and training, even diplomas or certificates. And if necessary: offer content or spaces only to members who have completed the training.
Raise funds from your community with our crowdfunding module. You can for example open access to forums only to those contributors.
The number of use cases is virtually unlimited, because MARYLINK disrupt collaborative platforms by offering platforms flexible by design.
YES. It is possible, just contact us. This can be done within 48 hours after ordering.
YES. We have designed our technology to offer you platforms that are scalable by design. In a few clicks, you can add new users, new workspaces or applications, and change the organisation of your platform without affecting your users.
Thanks to our Hybrid Open Source model. Read more
To date, English and French.
We will give you a customised quotation, depending on your objectives and the level of service you require. You can consult here the list of our mega-modules and here the list of our add-ons. We remind you that the addition of mega-modules or add-ons is reserved for customers of our A la carte offer.
YES, this is possible. Please contact us.
YES, for the most part. MARYLINK uses an open source data format, which allows integration with more than 3000 applications on the market.
YES. You can automatically add users using an excel file with their email adresses, or using LDAP.
Hosting & Security
Our services are available in SaaS (Software-as-a-Service) mode on our servers, in the Cloud. However, our software and backups can also be installed on your own servers (quotation on request).
YES, with the A la carte plan.
YES, this service is included in all our offers.
YES. There are several default roles with different access and privileges: administrator, moderator, internal user, external user. In the A la carte plan, you can also define more roles, according to your specific needs.
We make daily backups, at the time of your choice. This does not lead to any interruption of service. We keep your data for 7 days by default and backups can be restored on demand. Our A la carte offer allows you to extend the frequency, duration and storage conditions of the backups.
The security of your data is our priority. We implement layered security for all our offerings, including anti-virus, firewall, and other security measures. Connections are encrypted (SSH). In our A la carte package, our security logs can be shared with your teams on a frequent and systematic basis. Note that our open-source hybrid technology facilitates audits.
MARYLINK Smart Spaces
YES. You (or your administrator) can invite users from outside your organisation to join a particular space. If you do so, the user will only see the members and information of that space. They will not have access to your user directory and will not see the spaces reserved for internal users.
NO. Smart spaces are not groups. They are powerful customised collaborative applications. Smart spaces can be seen as collaborative processes engines.
They are built from customised workflows and permission sets. In our A la carte offer, you can create your own smart space without any coding. We can also help you build them. It is thus possible to create numerous collaborative applications quickly and without coding, as close as possible to your business needs.
YES. You can edit and modify the two spaces delivered in the pro version (ideation and Q&A), or create an unlimited number of applications in the A la carte version.
Ordering, Payments and Provisioning
YES, exclusively. We offer annual subscriptions, including the right to use the current version of the software, access to all future versions of the software, and access to support. We maintain all our platforms.
YES, you can. If you are not satisfied, MARYLINK will refund the subscription fee for the PRO version within 30 days of the actual purchase date.
YES. The reduced rate will be renewed as long as the subscription is maintained.
48 hours after receipt of your order.
From 48 hours to several weeks, depending on the nature of your project.
You can stop your subscription anytime. No questions asked!
The blockchain makes it possible to record (notarise) that a content (for example, an idea, a diagram, a document…) was deposited on the platform by a specific user, at a precise time and date. This notarisation produces a certificate that can be used to demonstrate the anteriority of a content, an idea, knowledge, and can be used in a legal action regarding intellectual property. The storage is independent of MARYLINK and cannot be controlled by its clients: the database is independant. It is a called a trust mechanism, as the stored data is encrypted on a very robust decentralised network (The Economist, 2015).
It is a robust system that discourages economic actors from copying content shared on the platform. This risk is high if you decide, for example, to open your platform to an audience outside your organisation. Notarising contributions on the blockchain reassures authors (as neither the platform nor the organisers can remove the notarisation) and considerably simplifies the procedures related to intellectual property protection. In a MARYLINK open innovation platform, this feature allows to secure and simplify information exchanges between providers, contributors, and even competitors.
We use the Ethereum Blockchain technology, one of the two main Blockchains in the world.
NO. Blockchain is only available as an option for the A la carte plan.